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Instantly. All products are instantly delivered via our site or email.
No. Stream Designz sells digital products only, therefore once a purchase has been made there are no refunds. If you are not satisfied with our product or any of our services, please contact our support. Our top priority is that every customer is satisfied. Together we will find a solution.
All Stream Designz product are digital. However, we need your address information for billing purposes. Free products do not require address information.
We offer different payment methods depending on your country.
We accept all major credit cards in addition to PayPal. We follow industry standards on information security management to safeguard sensitive information, such as financial information, intellectual property, employee details and any other Personal Information entrusted to us.
Our information security systems apply to people, processes and information technology systems on a risk management basis. We also perform annual audits to ensure our handling of your credit card information aligns with industry guidelines. We are certified as a PCI DSS Level 1 compliant service provider, which is the highest level of compliance available, and our platform is audited annually by a third-party qualified security assessor.
When you add the item to your cart and proceed to checkout, on the right side of your screen there is an option to add a discount code
From here add in your discount and it will change/show what products the discount code is applicable to or the discount taken off the total order.
Once the discount code is applied you can happily continue through checkout with peace of mind knowing that your discount code has been applied!
If you require any extra support you can email our team at support(at)streamdesignz.com
Regardless of the streaming platform (Twitch, YouTube, or Facebook) or the software you are using (OBS Studio, Streamlabs, StreamElements, Twitch Studio, XSplit, or Lightstream), our stream overlays can be used without any probelms.
However, we want you to be 100% satisfied with our products. So if you encounter any issue with one of our files please contact us right away at support@streamdesignz.com. Please view our Refund/Returns Policy for more details on our refund policy.