Refund policy
Last updated May 09, 2024
The team at Curry Media Productions works tirelessly to create digital products that help enhance your stream's appearance and production value. Since the products at Stream Designz™ are digital downloads, we do not offer refunds once a product has been downloaded.
Please carefully read and review the design item details before purchasing.
If the item matches the description and preview and functions as intended, refunds will not be provided in situations such as:
- You no longer want it after downloading;
- The item did not meet your expectations;
- You change your mind;
- You bought the item by mistake;
- You do not have the required expertise to use the item;
- Your computer does not have the resources to properly use the item;
- You are asking for goodwill;
- You cannot access the item due to removal (we advise immediate download after purchase).
Misunderstanding of Subscription Services
We do not offer refunds if you believed you were purchasing a subscription service. Stream Designz operates on a one-time purchase basis, and we do not provide any recurring billing or subscription services. All purchases are final, and it's the customer's responsibility to review the product details before completing the transaction.
Listing Error:
We strive to describe items accurately, but errors can occur. If we made an error in a listing, contact our support team, and we will work to make the situation right by offering a replacement or another suitable remedy.
Fraudulent Chargebacks:
Filing a false chargeback is illegal and constitutes fraud. If you attempt to initiate a chargeback without valid grounds, you will be liable for damages, including legal costs required to reclaim the disputed funds. Stream Designz™ encourages customers to resolve any refund or payment concerns directly with our customer support team.
Support:
If you encounter any issues setting up your designs, contact us via the Stream Designz™ website chat support or via email at streamdesignzstore@gmail.com. Our support team will respond within 1 business day to assist you.